Gusto Payroll Review 2022: Pricing and Plan Cost

gusto payroll reviews

And if you’re in the market for both accounting and payroll software, keep an eye out for Gusto bundles advertised on accounting software sites like Xero’s. While you won’t usually get a discount if you bundle Gusto with an accounting provider like Xero, you do get time-saving integration that can simplify running the numbers. Each plan comes with basic employee management, but the Premium plan adds advanced HR features, most notably, help from certified HR professionals.

  • Of the respondents, 56% said that they strongly agreed or agreed that they do.
  • You can click on options like “Run Payroll” and “Benefits” to navigate the platform’s pages and access functionality.
  • It’s reliable — an essential quality for payroll software — easy to use, and saves businesses a lot of time.
  • Gusto is a great company, but I think they aren’t prioritizing manpower to meet their volume.
  • Indeed’s survey asked over 99 current and former employees whether they could work remotely at GUSTO.

With Gusto, you can do your payroll as many times as you need to and not worry about incurring additional costs. Gusto syncs with most accounting software, such as Quickbooks and FreshBooks, as well as time tracking software like When I Work and 7shifts. Gusto is a beautiful-looking tool and a simple to use payroll, benefits, onboarding, and support platform designed for smaller companies. Lifetime employee accounts allow users to access information after leaving the company.

Gusto Payroll – Worth the Money?

Our unbiased reviews and content are supported in part by affiliate partnerships, and we adhere to strict guidelines to preserve editorial integrity. The editorial content on this page is not provided by any of the companies mentioned and has not been reviewed, approved or otherwise endorsed by any of these entities. We have only 2 employees in one state, so hopefully can find the most cost effective solution. Gusto operates under a SaaS pricing structure with no contracts or licensing agreements. Better yet, you won’t make a single payment to Gusto until after you’re ready to make your first payroll run.

When you sign up, the number of clients you serve will determine the tools you need. With Gusto’s accountant partnership, you get access to more flexible payment plans for both you and your clients, as well as a dedicated representative to answer questions. This is a great option for businesses that want all the perks of using Gusto but don’t need access to more robust tools.

Custom Reports With Gusto

Straightforward dashboard that lets you run payroll from a computer or mobile device. Easy-to-use platform with step-by-step guides, an “AutoPilot” feature to run payroll and a robust help center.

With Gusto, you can also add short personal notes to indicate the type of reimbursement or additional earning processed. In terms of cost, QuickBooks Payroll’s basic plan has a higher starting price but a lower per-payee fee. It’s more affordable than Gusto for employers with more than five or so workers. Frankly, these HR features aren’t enough to warrant the higher cost. You’ll get a few more HR options with providers like ADP and Paychex (though we can’t guarantee you’ll get them for a lower cost—ADP and Paychex leave transparent pricing off their websites). Let us know how well the content on this page solved your problem today.

Practice Management

For as little as $40 a month plus $6 per employee, you can get help to manage your company. Moreover, the trained professional we spoke to was amiable and knowledgeable about the software, so they could answer gusto reviews specific questions we asked about Gusto’s features. They were even willing to walk us through the issue experienced, which goes beyond the typical response of referring customers to an online resource.

  • If your business runs the same payroll with little change each pay period, AutoPilot is for you.
  • This modern, intuitive software and team of licensed advisors helps you navigate benefits with ease.
  • Above that, the software calculates and processes tax filing without you needing to lift a finger.
  • The email follow up totally misunderstands the problem and links some unhelpful and generic article.
  • Unlimited PTO is available, but for some jobs it’s extremely hard to take time off and not end up working/taking care of issues while you’re out of the office depending on your team.

Unlike RUN or Gusto, Paychex Flex doesn’t offer packages or add-ons for benefits administration. Gusto and ADP offer tiered pricing models with a monthly fee based on the service plan selected and the number of employees included in your payroll run. Both also have add-on options that will increase your monthly cost if you select them. QuickBooks Payroll provides same-day direct deposit with its higher tiers. Pacific time on payday, and your employees will receive their money that same day. And though Gusto integrates with QuickBooks, if you already use Intuit accounting and tax software, adding QuickBooks Payroll may be a logical next step.

Desktop Platforms

Roll by ADP is a chat-based, mobile payroll app that offers unlimited payroll in all 50 states. Gusto enables small businesses to easily manage payroll and human resources needs in one platform. Though if you do run into trouble, trained professionals are always standing by to help out. However, other payroll solutions cater to more specific needs. Check out the rest of our picks in our guide to the top payroll solutions.

What bank is Gusto?

Gusto is a payroll services company, not a bank. Banking services provided by nbkc bank, Member FDIC. Cash Accounts and the Gusto Debit Card are issued by nbkc bank, Member FDIC. The Cashout Program is issued by Sunrise Banks, N.A., Member FDIC.

I then follow up over email again and do not get a response. Issues begin to emerge when edge-case situations that haven’t been thought through by the team begin to emerge. Our Brex account numbers changed and the Gusto support team was unable to help. In our case, they took no responsibility for their product integration with Brex to pull the correct bank account numbers.

Gustonot only handles all of your payroll processing and payroll tax responsibilities, but it can also serve all of your human resources needs. This cloud-hosted all-purpose solution combines top-notch payroll services with robust HR software, making it stand out from many payroll services. The software is easy to use and available in multiple service plans. You have the option to use it only as payroll software or to get a full HR software solution out of it too. It is for all of these reasons and more that we chose Gusto as the best payroll software with added HR tools. Gusto is a modern, online human resource platform that helps any small business owner take care of all hr tasks.

gusto payroll reviews

I was in customer service so it was very fast paced and stressful. You can access additional information and step-by-step instructions for a variety of topics ranging from initial product setup to accounting and integrations. Gusto offers telephone, email, and chat support during regular business hours. In addition to the support options available, Gusto offers a searchable knowledge base. Gusto features an intuitive interface that even new users will have no trouble navigating. The dashboard displays reminders to complete pending tasks, such as approving time-off requests or completing new employee offer letters.

You can use Gusto to perform HR-related tasks like employee onboarding, online offer letter preparation, and creating employee surveys. Additionally, Gusto can create organizational charts, employee handbooks, templates for job descriptions, employee directories, and much more. Gusto enables varying levels of account permissions so that admins and managers can only access features and functions specific to their level. Multi-factor authentication and single sign-on options are also available. If you want to speak to Gusto sales, their website lists a number.

Does Gusto send 1099s?

Gusto can mail your Forms 1099-NEC and corrected Forms 1099-NEC (if applicable) directly to your contractors for just $2 per person—mailing fees will be added to your monthly invoice. You can only request that we mail 1099 forms once per tax season, so make sure to select all contractors who need their forms mailed.

Gusto simplifies the process through its exceptionally friendly user interface and by offering free assistance from company specialists. Every competing service we’ve reviewed also offers such support, and they all request similar standard data. Rippling does the best job of importing historical data from specific competitors. Gusto’s live chat support connects you to a customer services representative within seconds, which hasn’t been our experience with rival payroll software providers. Usually, the average response time is a couple of minutes, so we were pleased by how quickly Gusto’s reps responded. An alternative for larger businesses is OnPay, which has a very similar feature set, combining payroll and HR, but a simpler pricing structure. OnPay has a $36/month base fee plus $4/month/user, and you only pay for employees who are paid in any given month.

Paychex Review: Best Payroll Software for Scalability

The software has now become an indispensable part of the firm. Its ease of use, reports, inventory management as well as payroll features are exactly the things that we need to run our business successfully. Its ability to sync with other services and software is commendable.

Furthermore, this resource center allows you to build a custom employee handbook, job descriptions, and guides and policies for your company. Zenefits is known for effortless payroll and a self-service experience that’s intuitive and simple. They’re also known for a full HRIS, benefits management, onboarding, and more. Quickbooks is a trusted name in financial tracking, payroll, expense reports, and even time and attendance software for small businesses. Gusto was previously known as ZenPayroll, and originally started as the easiest way to run payroll for smaller companies. It has since added benefits administration as well as other features that are commonly found in your HRIS . Gusto continues to scale their customer base rapidly and has now acquired over 100,000 customers.

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